About Us

iRestify is a technology company that provides all-in-one cleaning and maintenance services.  Our culture is distinctively entrepreneurial, positive, and fun. We look for people who are curious, have ideas and want to contribute, and who want to be a little better every single day. In our work together we aim to be collaborative, smart, hardworking and, above all, work as a team. If this sounds like a good fit for you, we would like to hear from you!

Job Description

iRestify is looking for a Client Success Manager who will develop relationships with our existing clients across all levels and support them as they use iRestify to meet their goals.

You’ll partner with current clients to strategically build on existing relationships and grow iRestify’s existing clients. You’ll take the lead on major initiatives and see them through to success.

Job Responsibilities

  • Support the Client Services Director in the day to day management of the department
  • Build, manage, and grow strategic partnerships with our clients
  • Follow up Client requests and provide the iRestify Operations team with the information needed to deliver
  • Work with Quality Assurance to coordinate regarding Client needs and assess if they are met
  • Create Client facing reports and use them to proactively engage our existing and new clients
  • Increase the recurring revenue of existing clients
  • Maintain strong working relationships with the iRestify Operations team, to support the delivery of work according to the scope
  • Track, analyze, and communicate key Client Health metrics and feedback
  • Proactively seek out market information in order to effectively develop rapport with clients
  • Solve client challenges by way of critical thinking and teamwork that produces industry-leading business plans
  • Be available to visit Client facilities to assess the quality of our services and/or liaise with Clients

Requirements

  • Experience working in a professional services customer-facing role; must be comfortable communicating with clients
  • Excellent written and verbal English communication
  • Previous experience in Client Success, Account Management or Operations at a Manager level
  • Proven account management or B2B Sales experience (experience in property management or SaaS  is considered an asset)
  • Strong communication, presentation, and active listening skills
  • Drivers license and car a requirement

 

Reasons you will love working here at iRestify

✅Full-time with career path in fast growing tech startup company
✅Hybrid and flexible work environment
✅Regular safe socials
✅Working alongside a fun, energetic and multi-cultural team
✅Personal days
✅Health Insurance (single coverage or family coverage)
✅Stock Options
✅Company sponsored courses

    Salary and Benefits

    Job Type: Full-time

    Salary: Negotiable /yearly

    Health Benefits: (Dental, Vision, Health, Drug plan)

    We are a fun and professional team who likes to work hard and have fun at the same time!

     

    Application deadline: December 29, 2021

    Expected start date: 04 Jan 2022

     

    Interested?! Talk with us.